FAQ
Frequently asked questions
VAULT — Version of August 26, 2026
THE PRODUCT
What is VAULT, in one sentence?
The place where your online career stops sleeping in your Downloads folder. You drop in your result screenshots, VAULT extracts the data, verifies it and files it in an archive you can browse, show and keep.
Who is it for?
Any online MTT player who has been piling up results for years without being able to find them, prove them or show them. Whether you play €5 or €500, the problem is the same: there is no organized record of what you have done.
Why didn't this already exist?
Because the historical reference for a player's track record only covers live poker. Nobody keeps the online equivalent, and no room gives you a usable history beyond a few months. What you won three years ago exists nowhere — except in a screenshot you may still have.
Which formats are supported?
Multi-table tournaments only. Cash game and sit-and-gos are out of scope.
Which rooms?
Extraction currently works on the main online rooms — Winamax, PokerStars, GGPoker, 888poker, Betclic. The list keeps growing and is shown on the home page.
Do the rooms supply you with the data?
No. VAULT has no relationship with the poker rooms and queries none of their databases. Everything VAULT knows about your career comes from the screenshots you upload yourself.
ARCHIVING
How do I add a performance?
You drop in the screenshot of your result. VAULT reads the image, extracts the tournament, the room, the buy-in, the winnings, the finish and the field size, then shows you the result to check.
What if the extraction gets it wrong?
You fix it. Every field stays editable before you confirm, and VAULT keeps track of the fields you adjusted by hand. That is normal: an automatic read is never perfect, especially on a compressed or cropped screenshot.
Can I import years of old screenshots?
Yes — and that is the recommended way to start. The trial period has no upload limit precisely so you can clear your whole backlog in one go.
What happens if I upload the same screenshot twice?
VAULT catches it. Every image gets a digital fingerprint, and a duplicate is flagged instead of being counted twice.
My screenshots are ugly, cropped, low resolution. Is that a problem?
Not necessarily. What matters is that the information is legible. A poor-quality screenshot may simply get a less reliable read, and so need more corrections by hand.
Can I add a performance without a screenshot?
You can declare it, but it will stay at declared status. With no visual proof, VAULT has nothing to verify.
VERIFICATION
What is the difference between a declared and a verified performance?
A declared performance is what you claim. A verified performance is what VAULT was able to read for itself on your screenshot — the four things that count: the field, the finish, the buy-in and the prize. The distinction is visible on the card.
Why does that distinction matter?
Because without it, an archive of results is worth nothing. Anyone can write that they won a tournament. What gives your library its value is that the person on the other side can tell a claim from a reading.
Is a stronger level of verification planned?
Yes, a confirmation based on evidence outside the screenshot is planned. It is not available yet and we are not announcing a date.
Can someone cheat?
Someone can always try. That is why verification exists, why duplicates are detected, why a performance can be reported and why an account can be closed. Faking a screenshot is the most serious offense on VAULT, because it damages the value of the service for everyone else. One simple piece of advice: archive your performance on VAULT before sharing your screenshot anywhere else. The first one archived is the one that counts, and nobody can claim it as theirs.
Can you remove the status from one of my performances?
Yes, if there is serious reason to doubt its authenticity. You are notified and you get to explain.
POINTS, RANKING AND TROPHIES
What are VP?
Vault Points. Every archived performance earns a certain number, calculated by VAULT from the data of that performance.
How exactly are they calculated?
The calculation is not public. It accounts for the things that make a result genuinely difficult, and it will keep being refined. Publishing a fixed formula today would mean promising never to improve it again. Winnings do count, but at a reduced weight: a buy-in and a prize say something about how hard a result was, they do not sum it up.
Do VP have any value? Can they be traded?
No. They have no monetary value and are neither convertible nor transferable. They are a unit of measurement, not a currency.
Does the ranking exist?
Not yet. The ranking module is announced, not shipped. Two things are already settled: the performances that count toward it will be verified by a VAULT-native system, and VP will count toward the ranking from VAULT's launch date onward.
Then why archive my old results now?
Because the archive has value on its own, ranking or no ranking: finding what you have done, showing it, proving it. The ranking comes on top of that — it is not the reason the product exists.
What about the trophies?
They come with the ranking and are at the same stage: announced, not shipped. The idea is simple — a trophy unlocks when an archived performance matches a recognized series. No tiers, no complex progression: unlocked or not.
If you change the calculation, do I lose points?
The number of points on an already archived performance can change if the calculation changes. It is written into the terms, and it is the price of a system that improves instead of staying frozen on its first version.
SHARING AND YOUR SHOWCASE
Who sees my performances?
Nobody, by default. Your profile can be public or private, and your handle, your country and your city each have their own setting. Nothing is public until you decide it is.
How do I share a performance?
You generate a link for that card. Anyone with the link can view it, with no VAULT account.
Can I attach the gameplay?
Yes — if you have a replay link, you can attach it to the shared card.
Can I undo a share?
Yes, at any time. Revoking it blocks any new access. A screenshot somebody else already took does keep existing, though — that is true of anything published online, VAULT is no exception and would rather tell you.
If I set my profile to private, do I disappear from the ranking?
No. Your rank and your points still count, just with no handle or avatar attached.
ACCOUNT AND SUBSCRIPTION
Is it paid?
Yes, after a seven-day trial with no upload limit. The details of the plans are on the pricing page.
Why is it paid?
Because reading a screenshot, verifying it and keeping it has a real cost on every upload. A free service on that model would end up either degrading or selling something other than software. We would rather be paid by the players.
Do you ask for my card for the trial?
Yes. At the end of the seven days, the trial becomes a subscription unless you cancel before then. A reminder email is sent before any charge.
How do I cancel?
From your account, in a few clicks, with no reason to give and without writing to us. You keep access until the end of the period you have already paid for.
What happens to my archive if I stop paying?
Your data is not destroyed because your subscription ends. Access to the paid features stops, and the retention rules are set out in the privacy policy.
Can I have several accounts?
No. One player, one account. Multiple accounts are not allowed, and the trial is limited to one per person.
YOUR DATA
Where is my data stored?
In the European Union, in Germany.
Who can see my screenshots?
You. They are stored in a private space, separate from the cards you choose to share. A security rule at the database level makes it technically impossible for one player to reach another player's data.
Do you sell my data?
No. Not to advertisers, not to rooms, not to anyone. VAULT is paid by its users, not by their data.
Who reads my screenshots?
An automatic extraction system. No human operator looks at your images in the normal course of the service, and the provider that performs the reading does not use what it receives to train its models.
Can I delete my account?
At any time, from your account. The privacy policy sets out exactly what is erased, within what time frame, and the few items the law requires us to keep.
Is VAULT a poker site?
No. VAULT runs no games, takes no stakes, holds no player funds and pays out no winnings. It is an archiving tool, nothing else.
A QUESTION THAT IS NOT HERE?
Write to us at contact@vault-os.fr.